SHIPPING INFORMATION
Shipping within Canada and the US is free on orders of $79. There is a flat rate of $15 for orders that fall under $79.
We use Canada Post Expedited Parcel shipping method to ship as it provides tracking and delivery confirmation. All your parcels will be easily tracked online. It will take 1-7 business days for delivery.
On average, local shipments to Greater Vancouver Area take 24-48hrs and shipments to East Coast will take up to one week.
Shipping Upgrade to Xpresspost (1-3 business days):
You can choose a faster shipping method, Canada Post Xpresspost which is 1-3 business days for a flat rate of $20.
If your order qualifies for free standard shipping and you want to upgrade to Xpresspost, we will send you an invoice of $15 to cover the difference.
Worldwide Shipping
We ship worldwide (untracked) for a flat fee of $20. Should your order require tracking and insurance please enquire to info@goodbuyandhello.com or if you have questions regarding shipping.
Please read Goodbuyandhello’s Return Policies and Return Process carefully prior to placing your order. if you place an order with Goodbuyandhello.com, you are thereby agreeing to abide by these policies. We are not responsible for lost or stolen packages once shipped.
RETURN POLICY
Returns are accepted for FULL REFUND back to original method of payment within 14 days (from package possession date) on apparel and shoes that are unworn, unwashed, and with original GH tags intact. You are responsible for returning the item back to Goodbuyandhello and/or shipping the item back at own cost. Please email us at info@goodbuyandhello.com to start the return process. See more below.
RETURN PROCESS
All returns must be pre-approved by Goodbuyandhello and returned with an assigned Return Authorization email/message. Before returning any merchandise, please email us at info@goodbuyandhello.com and we will confirm your return.
Returns must be postmarked within 14 days of the original package possession (delivery) date.
We recommend returns be made with a traceable carrier and insured to the full amount of the merchandise. Goodbuyandhello is not responsible for missing packages.
Once your return is received, you will receive an email confirming your refund has been fully processed.
Original and return shipping fees will not be refunded. Please note, we have the right to deny a refund or credit if the merchandise returned does not meet our requirements.
All of our prices are charged in $CAD.
