Delivery & Refund Policy


Shipping within Canada and the US is free on orders of $79. If the orders fall below $79, you have the option to select calculated shipping at checkout. If you can wait until you find more goodies, choose option SHIP LATER and save on shipping costs by combining orders until the total reaches $79 and we will ship FREE. 

We use Canada Post Expedited Parcel shipping method to ship as it provides tracking and delivery confirmation. All your parcels will be easily tracked online. It will take 1-7 business days for delivery. 
On average, local shipments to Greater Vancouver Area take 24-48hrs and shipments to the East Coast will take up to one week.

Worldwide Shipping

We ship worldwide, rates calculated at checkout.

Please read Goodbuyandhello’s Return Policies and Return Process carefully prior to placing your order. if you place an order with, you are thereby agreeing to abide by these policies. We are not responsible for lost, damaged, or stolen packages once shipped.  

Returns are accepted for FULL REFUND back to original method of payment within 14 days (from package possession date) on apparel and shoes that are unworn, unwashed, and with original GH tags intact. You are responsible for returning the item back to Goodbuyandhello and/or shipping the item back at own cost. Please email us at to start the return process. See more below. 

All returns must be pre-approved by Goodbuyandhello and returned with an assigned Return Authorization email/message. Before returning any merchandise, please email us at and we will confirm your return.

Returns must be postmarked within 14 days of the original package possession (delivery) date. 
We recommend returns be made with a traceable carrier and insured to the full amount of the merchandise. Goodbuyandhello is not responsible for missing packages. 

Once your return is received, you will receive an email confirming your refund has been fully processed.

Original and return shipping fees will not be refunded. Please note, we have the right to deny a refund or credit if the merchandise returned does not meet our requirements. 

We accept Visa, Mastercard, American Express, Paypal, & Interac E-Tranfer (Canada Only)

All of our prices are charged in $CAD.