Shipping & Delivery
Orders placed Monday through Saturday before 1pm PST will be processed the same day, and will be shipped the same day. Orders placed after 1PM PST and orders placed on Sunday will be processed and shipped the following day.
Shipping within Canada and the US is free on orders of $69. There is a flat rate of $10 for orders that fall under $69. We ship worldwide for a flat fee of $20. Please enquire to firstname.lastname@example.org if you have questions regarding shipping.
We use Canada Post Expedited Parcel shipping method to ship as it provides tracking and delivery confirmation. All your parcels will be easily tracked online. It will take 1-7 business days for delivery.
On average, local shipments to Greater Vancouver Area take 24hr and shipments to East Coast will take up to one week.
Shipping Upgrade to Xpresspost (1-3 business days):
You can choose a faster shipping method, Canada Post Xpresspost which is 1-3 business days for a flat rate of $20.
If your order qualifies for free standard shipping and you want to upgrade to Xpresspost, we will send you an invoice of $15 to cover the difference.
Please read Goodbuyandhello’s Return Policies and Return Process carefully prior to placing your order. if you place an order with Goodbuyandhello.com, you are thereby agreeing to abide by these policies.
Returns are accepted for store credit or exchange within 14 days on apparel and shoes that are unworn, unwashed, and with original GH tags intact. You are responsible for returning the item back to Goodbuyandhello and/or shipping the item back at own cost.
All items DISCOUNTED are FINAL SALE. Accessories, toys, and swimwear/undergarments are FINAL SALE.
All returns must be pre-approved by Goodbuyandhello and returned with an assigned Return Authorization number. Before returning any merchandise, please email us at email@example.com and we will issue you an RA#.
Returns must be postmarked within 14 days of the original ship date.
We recommend returns be made with a traceable carrier and insured to the full amount of the merchandise. Goodbuyandhello is not responsible for missing packages.
Please mail returns to:
806-1221 Homer Street
Vancouver, BC V6B1C5
Once your return is received, you will receive an email confirming your exchange or store credit has been processed.
Original and return shipping fees will not be refunded. If you received free shipping on your order but returned your order, a shipping fee will be deducted from your refund. Please note, we have the right to deny credits if the merchandise returned does not meet our requirements.
We accept Visa, Mastercard, American Express, Paypal, & Interac E-Tranfer (Canada Only)
All of our prices are in $CAD.