Goodbuyandhello

Shipping within Canada and the US for orders over $100 is free. Additionally, we understand that sometimes you might want to wait until you have a larger order before you ship, so we offer a "Ship Later" option. Once you reach the minimum required for this option, you can choose to wait and have your order shipped all at once. This helps you save on shipping costs and ensures that your items arrive together for your convenience. All your parcels will be easily tracked online. It will take 1-7 business days for delivery. Alternatively, you can choose to pay for shipping yourself and get items shipped right away. We also ship worldwide and you'll be able to see these rates in real time at checkout.

Free Returns: We offer free returns on all products, so you can shop with confidence.
Return Request Form: To initiate a return, you must fill out a return request form in your account: Use this link https://account.goodbuyandhello.com
Mailing Label Request: Once we receive your return request form, we will send you a mailing label. Please print the label and affix it to the package containing your return.
Return Window: You have 14 days from the date of delivery to initiate a return.
Condition of Item: All items must be returned in their original condition, with all tags and packaging intact.
Refund: Once we receive your returned item, we will inspect it to ensure it meets our return policy requirements. If approved, we will issue a refund to your original form of payment within 5 business days.
Please note that we cannot refund shipping fees or expedited shipping fees. Also, we reserve the right to refuse any returns that do not meet our policy requirements.