GOODBUYANDHELLO CIRCULAR: Sustainable Style. Feel good fashion.

WHAT IS GH CIRCULAR?

GH Circular is the exclusive rental service for babies and children, from newborn to 10 years old, focused on the goal to extend the lifecycle of children’s clothes. GH Circular offers world’s most sought after kids’ brands from Moncler, Il Gufo, Bonpoint, to Quincy Mae, Mini Rodini and alike. The brands we carry are carefully curated with durability in mind.

HOW DO RENTALS WORK?

1.SHOP 2.RESTYLE 3.RETURN

On average, parents use over 750 pieces of clothing in their child’s first 4 years of life. Renting clothes, instead of buying, will reduce family’s carbon footprint by roughly 80%.

We understand parents are the busiest human beings and this is why we made it super easy to rent children’s clothes at GH Circular.

GH Circular offers renting garments short-term for an event, 5 or 10 days in duration - or - long term on a month by month basis. We find that on average parents prefer to rent kids’ clothes for around 4 months. This is typically when there is a season change or the kids growth spurt happens.

HOW DOES RENTAL BILLING WORK?

We always encourage buying pieces that will be worn all year long, until they are outgrown. No matter how long you choose to rent the items for, we will never charge you more in rental fees than the item’s original retail price. Once your rental charges equal the original retail price, we simply stop charging you rental rates and you own the product.

HOW DO DELIVERY & RETURNS WORK?

Your decision to purchase kids clothes in the second-hand market empowers our circular model. Whether you buy or rent, new or used, you are part of the loop that keeps items in use and in turn eliminates waste.

Every GH Circular order will have a tracking number and will also include a return label for products to be shipped back. Once shipped, we are not responsible for any delays, loss, theft, or damage to products. The customer is fully responsible for providing us with accurate shipping information for deliveries and for keeping the shipping information up to date on the account.

Please reuse the packaging when sending items back. Simply put the items back in the mailer and send it back to us. If you use the return label & packaging we provide, you must use the shipping carrier specified on the prepaid shipping label.

If you are local, choose pickup/drop-off option at checkout. Please email circular@goodbuyandhello.com or text/call/WhatsApp 604-657-0475 to book a time slot.

Yes, you are able to return the rental items for full refund. If for some reason the rental items do not work out, GH Circular gives you three (3) days from the time. Your product arrives to post-mark your intended return for a refund. If your items are not adequately post-market, the first month’s rental fee will not be refunded.

Keep in mind, even if you decide to keep the clothes and pay the purchase price of the items, you can still send these back at anytime and receive a store credit of 20% of their purchase price. The store credit never expires.

IS RENTING KIDS CLOTHES SAFE & HYGIENIC?

Absolutely! We take great pride in cleaning and safe guarding all the garments at Goodbuyandhello. Our laundry partners use UV-C technology to kill any bacteria and viruses that could be present. All of our items pass the ‘like-new’ test and our cleaning technology is scent-free & safe for the most sensitive skin.

HOW SHOULD I CARE FOR THE CLOTHES?

Always read the instructions on the garment’s label to guide you with cleaning of the item. We recommend cold wash and air dry for best results. If you are unsure, do not wash the garments and please contact us at circular@goodbuyandhello.com

WHAT HAPPENS IF CLOTHES ARE STAINED, DAMAGED OR LOST?

Once we receive the item/s back, we will check the condition and provide a report. If a garment is stained beyond cleaning and damaged beyond repair we will charge you the full purchase price of the item. If you have questions, please contact us at circular@goodbuyandhello.com